Terms and Conditions

This document is an independent, general summary written for reference purposes. It does not replace the official Terms and Conditions published by Spins of Glory Casino, which should always be checked directly before depositing or wagering.

1. Introduction

1.1. These Terms and Conditions ("Terms") govern access to and use of Spins of Glory Casino (the "Website", the "Service"), together with the Privacy Policy, Cookie Policy, Withdrawal Policy, and Responsible Gaming Policy referenced alongside them.

1.2. By visiting, registering an account on, or otherwise using the Website, a user ("You", "the Player") is deemed to accept these Terms in full. Anyone who does not agree with any part of these Terms should not register an account or otherwise use the Website.

1.3. These Terms may be amended from time to time. The version published on the Website at any given time is the version that applies, and continued use of the Website after an update is treated as acceptance of the revised Terms.

1.4. The Website is operated under an Anjouan Gaming Authority licence, an offshore jurisdiction, not an Australian state or territory one. References to "the Company" mean the entity operating Spins of Glory Casino under that licence.

1.5. "Games" means the pokies, live dealer tables, sportsbook markets, and any other casino or betting products made available on the Website from time to time. The Company reserves the right to add, remove, or modify Games at its own discretion.

2. Eligibility and Account Registration

2.1. Use of the Website is restricted to individuals aged 18 or over. It is the Player's own responsibility to confirm that accessing an offshore-licensed gambling platform is lawful in their place of residence.

2.2. Registering an account requires accurate, current information, including a valid email address, mobile number, and password. Providing false or misleading information during registration may result in the account being suspended pending verification.

2.3. Only one account is permitted per person. Attempting to register additional accounts, whether under the same or different personal details, may result in the affected accounts being suspended while the matter is reviewed.

2.4. Account login details are the Player's own responsibility to keep confidential. The Company will not initiate contact asking a Player to reveal their password, and is not responsible for losses arising from a Player's own disclosure of their login details to a third party.

2.5. An account may not be sold, transferred, or used on behalf of another person. Games must be played for the account holder's own personal, non-professional, recreational purposes.

2.6. By registering, a Player confirms that funds deposited do not originate from an illegal source, and that they are solely responsible for meeting any tax obligations that may apply to their winnings under the laws of their own jurisdiction.

3. Games and Fairness

3.1. Casino games are supplied by third-party software providers and are generally subject to independent certification for random number generation. Live dealer tables are streamed from studios located outside Australia, consistent with the Website's offshore licensing.

3.2. Outcomes are determined by the relevant game's software or, for live and sports markets, by the confirmed result of the underlying event.

4. Deposits

4.1. Real-money play requires a deposit into the Player's account. Accepted deposit methods generally include cryptocurrency, MiFinity, Neosurf vouchers, and bank transfer. Credit cards are not accepted, consistent with the wider tightening of card-issuer rules around gambling-coded transactions.

4.2. Accounts are AUD-denominated by default for Australian players who select that currency at registration. Deposits made in another currency may be subject to a conversion fee.

4.3. The Company does not extend credit for deposits. Third-party deposits, meaning funds provided by anyone other than the account holder, are not permitted.

4.4. The Company reserves the right to request identity verification (KYC) documents in connection with a deposit as well as a withdrawal, and may suspend an account pending receipt of such documents.

5. Withdrawals

5.1. Withdrawal requests are subject to the verification, processing time, and payment method requirements set out in the Withdrawal Policy, which forms part of these Terms.

6. Bonuses and Promotions

6.1. Bonus offers, where available, are governed by their own specific promotional terms, published alongside the relevant offer, in addition to these Terms. Promotional terms generally cover wagering requirements, eligible games, minimum deposit thresholds, and expiry windows, all of which can vary between promotions.

6.2. Funds credited as part of a bonus are typically held separately from a Player's own deposited funds until the applicable wagering requirement is met, at which point they generally become available for withdrawal in the ordinary way.

6.3. The Company reserves the right to withhold, cancel, or adjust a bonus, and any winnings derived from it, where a Player is found to have breached the promotional terms, engaged in bonus abuse, or attempted to exploit a promotion in bad faith.

7. Account Suspension, Closure, and Fraud

7.1. An account may be suspended or closed by the Company where there is reasonable suspicion of fraud, collusion, underage access, breach of these Terms, or activity inconsistent with genuine recreational play.

7.2. Where fraudulent or unlawful activity is suspected, the Company may report the matter to the relevant regulatory or law enforcement bodies within its own licensing jurisdiction.

7.3. A Player may close their account at any time by contacting customer support.

8. Conduct

8.1. Where live chat or similar communication features are available, Players are expected to communicate respectfully, to refrain from offensive, abusive, or unlawful language, and to avoid discussing or coordinating gameplay with other Players in a way that could constitute collusion.

9. Technical Issues and Malfunctions

9.1. The Company is not liable for losses arising from downtime, connectivity issues, or other technical interruptions beyond its reasonable control.

9.2. Where a genuine system malfunction affects a game round or wager, the Company will generally void the affected round and return the wagered amount to the Player's account.

10. Complaints

10.1. Complaints should be raised with customer support in the first instance, through the Website's live chat or email channels. The Company generally aims to review and respond to a complaint within a reasonable timeframe.

11. Intellectual Property

11.1. All trademarks, logos, software, and content associated with Spins of Glory Casino belong to the Company or its licensors, and may not be reproduced, copied, or used without prior written permission.

12. Limitation of Liability

12.1. The Website and its Games are provided on an "as available" basis. To the extent permitted under the Company's licensing jurisdiction, the Company is not liable for indirect or consequential losses arising from use of the Website.

13. Governing Law

13.1. These Terms are governed by the laws applicable to the Anjouan Gaming Authority licensing framework under which the Company operates. The Website is not licensed by an Australian state or territory regulator, so these Terms do not sit under Australian law the way they would for a domestically licensed operator.

14. Severability and Entire Agreement

14.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue to apply in full.

14.2. These Terms, together with the Privacy Policy, Cookie Policy, Withdrawal Policy, and Responsible Gaming Policy, represent the entire agreement between a Player and the Company in relation to use of the Website.

15. Contact

15.1. Questions about these Terms can generally be directed to customer support via the Website's 24/7 live chat or email channels.