Privacy Policy
This document is an independent, general summary written for reference purposes. It does not replace the official Privacy Policy published by Spins of Glory Casino, which should always be checked directly before sharing personal information.
1. Introduction
1.1. This Privacy Policy explains, in general terms, what personal information is typically collected from Players at Spins of Glory Casino, why it is collected, and how it is generally used, shared, and protected.
1.2. This Policy should be read alongside the Terms and Conditions and the Cookie Policy. Where more specific detail is needed, the operator's own official Privacy Policy should always be treated as the authoritative source.
2. Definitions
2.1. "Personal Information" means information that can identify an individual, including name, date of birth, contact details, identity verification documents, and payment information.
2.2. "You" or "Player" means an individual registering for or using an account on the Website. "The Company" means the operator of Spins of Glory Casino, licensed under the Anjouan Gaming Authority.
3. Information Collected
3.1. Registration details: name, email address, mobile number, date of birth, and password.
3.2. Identity verification documents, generally requested before a first withdrawal: photo identification, and a proof of address dated within the last three months.
3.3. Payment information relevant to the deposit or withdrawal method used, such as cryptocurrency wallet addresses, MiFinity account details, or bank account details.
3.4. Technical and usage information, such as browser type, general session activity, and pages visited, generally collected automatically as part of operating the Website.
4. How Information Is Used
4.1. To open, verify, and administer a Player's account.
4.2. To meet identity verification and anti-money laundering obligations under the Company's own licensing framework. Spins of Glory Casino, as an Anjouan-licensed operator, sits outside the AUSTRAC reporting regime that applies specifically to Australian-licensed gambling businesses.
4.3. To process deposits and withdrawals, and to communicate with a Player about their account or a specific transaction.
4.4. To provide customer support through live chat or email.
4.5. Where a Player has not opted out, to send information about promotions or account-related updates.
5. Disclosure of Information
5.1. Personal Information may be shared with the payment providers, identity verification services, or fraud-prevention services used to process a specific transaction or verification request.
5.2. Information may be disclosed where required under the laws applicable to the Company's own licensing jurisdiction, or where necessary to investigate suspected fraud or a breach of the Terms and Conditions.
6. International Transfers
6.1. As an offshore-licensed operator, information collected from Australian Players may be stored or processed outside Australia, including in the jurisdiction where the Company or its service providers are based.
7. Data Security
7.1. Account information is generally protected using SSL encryption and password-protected access, consistent with standard security practice for both RNG and live dealer products offered on the Website.
8. Data Retention
8.1. Personal Information is generally retained for as long as necessary to meet the Company's own record-keeping and compliance obligations, and is not retained indefinitely beyond that purpose.
9. Access and Correction
9.1. A Player wishing to access, correct, or request the deletion of their Personal Information can generally do so by contacting customer support, subject to any information the Company is required to retain by law.
9.2. A Player who no longer wishes to receive promotional communications can generally opt out through their account settings or by contacting support directly.
10. Protection of Minors
10.1. The Service is not intended for individuals under the age of 18. An account found to belong to a minor will generally be closed, and the associated information removed from active use.
11. Cookies
11.1. Information on how the Website uses cookies is set out separately in the Cookie Policy.
12. Third-Party Links
12.1. The Website may link to third-party sites that are outside the Company's control and are not covered by this Privacy Policy.
13. Changes to This Policy
13.1. This Policy may be updated periodically to reflect changes in the Company's own practices.
14. Contact
14.1. Questions about this Privacy Policy can generally be directed to customer support via live chat or email.