Responsible Gaming Policy
This document is an independent, general summary written for reference purposes. It does not replace the official Responsible Gaming Policy published by Spins of Glory Casino.
1. Introduction
1.1. Gambling is intended to be an entertaining, recreational activity. For a small number of Players, it can become difficult to control. This Policy sets out, in general terms, the kind of responsible gambling information and support typically made available around an offshore-licensed platform such as Spins of Glory Casino.
2. Definitions
2.1. "Account" means an account registered by a Player to access the Website. "The Company" means the operator of Spins of Glory Casino, licensed under the Anjouan Gaming Authority. "You" or "Player" means an individual using the Account.
3. Age Restriction
3.1. Access to the Website is restricted to individuals aged 18 and over. Players are responsible for keeping their own login details secure, including from any minors who may have access to the same device.
3.2. Parents and guardians wishing to prevent minors from accessing gambling websites can generally do so using third-party parental control or content-filtering software, widely available for most devices and browsers.
4. Recognising the Signs
4.1. Common indicators that gambling may no longer be purely recreational include spending more time or money than intended, chasing losses, borrowing to fund gambling, or feeling unable to stop despite wanting to.
5. Practical Guidance for Safer Play
5.1. Set a personal budget before depositing, and treat it as an entertainment expense, not a way to make money.
5.2. Avoid trying to win back losses with larger or more frequent bets.
5.3. Set a time limit for a session and take regular breaks.
5.4. Avoid playing while under significant stress, or under the influence of alcohol or drugs.
5.5. Registering more than one account makes it harder to keep track of overall time and spending, so maintaining a single account is generally recommended.
6. Self-Exclusion at Spins of Glory Casino
6.1. A Player who wishes to self-exclude from their Spins of Glory Casino account can generally do so by contacting customer support directly. This is typically handled as a support request, not through an automated account setting.
6.2. Self-exclusion is intended to be respected for the period agreed with support. Attempting to open a new account during that period would generally be treated as a breach of the Terms and Conditions.
7. BetStop and Its Scope
7.1. BetStop, Australia's National Self-Exclusion Register, is administered by the Australian Communications and Media Authority and covers operators licensed by an Australian state or territory.
7.2. Spins of Glory Casino holds an Anjouan Gaming Authority licence, entirely outside that structure. A BetStop registration does not extend to this account, or to other offshore-licensed platforms.
8. Independent Support Services
8.1. Gambling Help Online operates a free, confidential helpline on 1800 858 858, available 24 hours a day, independent of any casino's licence, onshore or offshore. This service can help with setting limits, talking through concerns, or finding further support, regardless of where an account is held.
9. When to Seek Help
9.1. Where gambling stops feeling like a recreational activity and starts feeling difficult to control, that is generally a sign to reach out to Gambling Help Online or another trusted, independent support service.
10. Contact
10.1. General questions about this Policy can be directed to customer support via live chat or email. For support with gambling-related harm specifically, Gambling Help Online (1800 858 858) is independent of the Company and available at any time.